Social media

Where to start

This usually starts at school rather than at the surgery. The adults who see your child every day are the first people to tell, and often the fastest route to a change. The GP is there if it persists or deepens.

• Your child’s school. The pastoral lead, the head of year, or the form tutor. Free, already knows your child, and often the quickest way to get something changed at school. Before or alongside anything else. A school cannot act on what it has not been told, and what you bring is often what it did not have.
• Your GP. The gateway to everything the NHS offers a child: paediatric assessment, a referral to CAMHS, and support for you as the parent. Ask for a double appointment. Describe the pattern over weeks rather than the worst single day, and say plainly what you are worried about. Bring a written list; the ten minutes go quickly. www.nhs.uk/service-search/find-a-gp

For social media

• Internet Matters. Step-by-step guides to the settings on every device and app, advice by age from nought to eighteen, and guides to AI tools and gaming. When you need to actually change something on a phone tonight. The most practical online safety source in the UK. www.internetmatters.org/advice
• Childnet. Guides to having the conversation, by age, on gaming, sharing images, online bullying and where the line is, from one of the charities behind the UK Safer Internet Centre. When the settings are done and the talking is the hard part. www.childnet.com/parents-and-carers
• Report Harmful Content. Help getting something taken down when you have reported it to the platform and nothing has happened: bullying, threats, impersonation, content about self-harm. After the in-app report has failed. They reply within three days. reportharmfulcontent.com
• YoungMinds. The UK’s young people’s mental health charity, with a free Parents Helpline, webchat and email, and a plain A to Z of the things parents worry about. When you want to talk through a worry about your child with someone who has heard it before, or read a clear first explanation of a named concern. Not a crisis line. Parents Helpline 0808 802 5544 · Mon, Thu, Fri 9.30am-4pm; Tue, Wed 9.30am-6pm · Webchat Mon-Fri 9.30am-4pm; email parents@youngminds.org.uk · Outside those hours the parents line is closed. The urgent routes on this page are open when it is not. www.youngminds.org.uk/parent/parents-helpline

If you are considering private therapy

Waiting lists are long. If you can meet the cost, a registered therapist can usually be seen in weeks rather than months. Both registers below are accredited by the Professional Standards Authority, which is the thing to check before anything else.

• BACP Therapist Directory. The British Association for Counselling and Psychotherapy’s public register. Search by area, by what you are bringing, and by whether the therapist works with children. www.bacp.co.uk/search/Therapists
• NCPS Therapist Directory. The National Counselling and Psychotherapy Society’s register. Every therapist listed is qualified, supervised, insured, and accountable to a code of ethics. ncps.com/find-a-counsellor
• Kensington Square Therapy. Our own practice. We work with children, young people and parents, in person in London, online, and inside schools we partner with. www.kst.ltd

What to look for in a therapist, what a first session is like, and the questions worth asking before you commit, are set out at theparentbook.com/finding-a-therapist

Everything else

The full directory, across every subject, is at theparentbook.com/services. If a number here has changed, please tell us at hello@theparentbook.com and we will correct it.