School stress

Where to start

This usually starts at school rather than at the surgery. The adults who see your child every day are the first people to tell, and often the fastest route to a change. The GP is there if it persists or deepens.

• Your child’s school. The pastoral lead, the head of year, or the form tutor. Free, already knows your child, and often the quickest way to get something changed at school. Before or alongside anything else. A school cannot act on what it has not been told, and what you bring is often what it did not have.
• The SENCo at your child’s school. The member of staff responsible for special educational needs. They hold the assessment routes, the in-school support, and the paperwork an EHCP needs. Ask for a meeting in writing, and ask what is already being tried under the graduated approach. This conversation usually has to happen before anything statutory can.
• Your GP. The gateway to everything the NHS offers a child: paediatric assessment, a referral to CAMHS, and support for you as the parent. Ask for a double appointment. Describe the pattern over weeks rather than the worst single day, and say plainly what you are worried about. Bring a written list; the ten minutes go quickly. www.nhs.uk/service-search/find-a-gp

For school stress

• Place2Be. Parenting Smart, written by the child mental health specialists who work in primary schools: short, practical articles and films on friendships, behaviour, worries and routines. For a child of five to eleven, when you want something you can read in ten minutes and try tonight. Place2Be’s counselling itself is only through partner schools. parentingsmart.place2be.org.uk
• YoungMinds. The UK’s young people’s mental health charity, with a free Parents Helpline, webchat and email, and a plain A to Z of the things parents worry about. When you want to talk through a worry about your child with someone who has heard it before, or read a clear first explanation of a named concern. Not a crisis line. Parents Helpline 0808 802 5544 · Mon, Thu, Fri 9.30am-4pm; Tue, Wed 9.30am-6pm · Webchat Mon-Fri 9.30am-4pm; email parents@youngminds.org.uk · Outside those hours the parents line is closed. The urgent routes on this page are open when it is not. www.youngminds.org.uk/parent/parents-helpline
• NHS: mental health advice for parents and carers. The NHS’s pages for parents, in one place: anxiety, low mood, anger, bereavement, arguments with teenagers, exam stress, and how to talk about feelings. When you want the NHS’s own account before anyone else’s. www.nhs.uk/mental-health/children-and-young-adults/advice-for-parents
• Action for Children Parent Talk. A free one-to-one webchat with a trained parenting coach, and a library of articles by age on behaviour, sleep, neurodiversity and family life. When you want to talk it through with someone in writing, this week, without a referral. Free one-to-one webchat with a parenting coach, Mon-Fri, with evening slots on Mon and Thu; check the site for current times · Parent Talk+ by phone or video for parents of children with additional needs, up to eight free sessions parents.actionforchildren.org.uk

If special educational needs are part of the picture

• SENDIASS (your local SEND information and advice service). Every local authority in England funds a free, impartial advice service for parents of children with special educational needs: SEN support, EHC assessments and plans, exclusions, and disagreements with the school. Most offer a phone line, email and drop-ins. Before anything statutory. Search your borough’s name with SENDIASS, or use the national finder. England. Each local authority runs its own; the finder lists them all. councilfordisabledchildren.org.uk/about-us-0/networks/information-advice-and-support-services-network/find-your-local-ias-service
• IPSEA (Independent Provider of Special Education Advice). Free, independent legal advice on special educational needs in England: SEN support, EHC needs assessments and plans, exclusions and tribunal appeals. A call-in helpline and bookable advice appointments. When the school or the local authority has stopped moving and you need to know what the law says they must do. England only. The SEND systems in Wales, Scotland and Northern Ireland work differently. IPSEA Advice Line and Call-in Helpline 0300 222 5899 · Triage Tue 9.30am-12.30pm; Call-in Helpline Wed 9.30am-2.30pm www.ipsea.org.uk/get-support
• Contact (for families with disabled children). The charity for families with a disabled child, whether or not there is a diagnosis yet. A free helpline, webchat, benefits advice and local groups. In the early days after a diagnosis, or while you are still waiting for one, when you need someone warm and practical. Contact Helpline 0808 808 3555 · Mon-Fri 9.30am-5pm (Tue opens 10.15am) · Webchat and an online enquiry form via the website; bookable Listening Ear calls contact.org.uk/help-for-families/information-advice-services/our-helpline

If your child cannot face going to school

• Not Fine in School. A parent-led site on school attendance difficulties: the barriers, the SEND and mental health routes, what to say to school and where you stand legally, plus a very large peer group. When your child cannot face going in and you are being treated as the problem. Support from other parents, not professional advice. Support from other parents, not professional advice. notfineinschool.co.uk

If you are considering private therapy

Waiting lists are long. If you can meet the cost, a registered therapist can usually be seen in weeks rather than months. Both registers below are accredited by the Professional Standards Authority, which is the thing to check before anything else.

• BACP Therapist Directory. The British Association for Counselling and Psychotherapy’s public register. Search by area, by what you are bringing, and by whether the therapist works with children. www.bacp.co.uk/search/Therapists
• NCPS Therapist Directory. The National Counselling and Psychotherapy Society’s register. Every therapist listed is qualified, supervised, insured, and accountable to a code of ethics. ncps.com/find-a-counsellor
• Kensington Square Therapy. Our own practice. We work with children, young people and parents, in person in London, online, and inside schools we partner with. www.kst.ltd

What to look for in a therapist, what a first session is like, and the questions worth asking before you commit, are set out at theparentbook.com/finding-a-therapist

Everything else

The full directory, across every subject, is at theparentbook.com/services. If a number here has changed, please tell us at hello@theparentbook.com and we will correct it.