Behaviour

Where to start

This usually starts at school rather than at the surgery. The adults who see your child every day are the first people to tell, and often the fastest route to a change. The GP is there if it persists or deepens.

• Your child’s school. The pastoral lead, the head of year, or the form tutor. Free, already knows your child, and often the quickest way to get something changed at school. Before or alongside anything else. A school cannot act on what it has not been told, and what you bring is often what it did not have.
• Your GP. The gateway to everything the NHS offers a child: paediatric assessment, a referral to CAMHS, and support for you as the parent. Ask for a double appointment. Describe the pattern over weeks rather than the worst single day, and say plainly what you are worried about. Bring a written list; the ten minutes go quickly. www.nhs.uk/service-search/find-a-gp
• Private therapy, if you can meet the cost. A registered counsellor or psychotherapist, found through the BACP or NCPS directories. Waiting lists are shorter than the NHS and you choose who your child sits with. When waiting is the problem, or when you want a particular kind of help. What to look for, and what to expect, is set out at theparentbook.com/finding-a-therapist theparentbook.com/finding-a-therapist

For behaviour

• Place2Be. Parenting Smart, written by the child mental health specialists who work in primary schools: short, practical articles and films on friendships, behaviour, worries and routines. For a child of five to eleven, when you want something you can read in ten minutes and try tonight. Place2Be’s counselling itself is only through partner schools. parentingsmart.place2be.org.uk
• Action for Children Parent Talk. A free one-to-one webchat with a trained parenting coach, and a library of articles by age on behaviour, sleep, neurodiversity and family life. When you want to talk it through with someone in writing, this week, without a referral. Free one-to-one webchat with a parenting coach, Mon-Fri, with evening slots on Mon and Thu; check the site for current times · Parent Talk+ by phone or video for parents of children with additional needs, up to eight free sessions parents.actionforchildren.org.uk
• Coram Family Lives. A free, confidential helpline for any parenting or family worry, by phone, live chat, WhatsApp or email, staffed by trained family support workers. When you need to talk it through with someone, about your child or about how you are managing, and you do not need a specialist to do it. Coram Family Lives helpline 0808 800 2222 · Mon-Fri 9am-9pm; weekends 10am-3pm; closed bank holidays · Live chat and WhatsApp 07441 444125 at the same hours; email askus@coramfamilylives.org.uk · Outside those hours the line is closed. Samaritans answer at any hour on 116 123, and Shout answer if you text the word SHOUT to 85258. www.coramfamilylives.org.uk/how-we-can-help/confidential-helpline
• YoungMinds. The UK’s young people’s mental health charity, with a free Parents Helpline, webchat and email, and a plain A to Z of the things parents worry about. When you want to talk through a worry about your child with someone who has heard it before, or read a clear first explanation of a named concern. Not a crisis line. Parents Helpline 0808 802 5544 · Mon, Thu, Fri 9.30am-4pm; Tue, Wed 9.30am-6pm · Webchat Mon-Fri 9.30am-4pm; email parents@youngminds.org.uk · Outside those hours the parents line is closed. The urgent routes on this page are open when it is not. www.youngminds.org.uk/parent/parents-helpline

If you are wondering about ADHD or autism

• ADHD UK. A national ADHD charity with free online support groups, including one for parents, plain guides to getting a child assessed and to the SEND system, and template letters for exam access arrangements. When you suspect ADHD, while you wait for assessment, and when school needs a nudge. Use the free groups; the paid course is not what we are pointing you to. Use the free groups and guides. The paid course and the coaching marketplace are not what we are pointing you to. adhduk.co.uk
• National Autistic Society. The UK’s autism charity. A large advice hub, a directory of autism services near you, an online community, and a one-off support call from another parent of an autistic child, arranged through the website. From the first suspicion through assessment and after. There is no phone helpline to ring; the parent-to-parent call takes up to twelve working days to arrange. No phone helpline. The parent-to-parent call is arranged online and can take up to twelve working days. By arrangement, requested through the website · Parent to Parent Emotional Support Helpline: confidential one-off call staffed by parents of autistic children; arranged via the website. www.autism.org.uk/what-we-do/help-and-support
• SENDIASS (your local SEND information and advice service). Every local authority in England funds a free, impartial advice service for parents of children with special educational needs: SEN support, EHC assessments and plans, exclusions, and disagreements with the school. Most offer a phone line, email and drop-ins. Before anything statutory. Search your borough’s name with SENDIASS, or use the national finder. England. Each local authority runs its own; the finder lists them all. councilfordisabledchildren.org.uk/about-us-0/networks/information-advice-and-support-services-network/find-your-local-ias-service

If you are considering private therapy

Waiting lists are long. If you can meet the cost, a registered therapist can usually be seen in weeks rather than months. Both registers below are accredited by the Professional Standards Authority, which is the thing to check before anything else.

• BACP Therapist Directory. The British Association for Counselling and Psychotherapy’s public register. Search by area, by what you are bringing, and by whether the therapist works with children. www.bacp.co.uk/search/Therapists
• NCPS Therapist Directory. The National Counselling and Psychotherapy Society’s register. Every therapist listed is qualified, supervised, insured, and accountable to a code of ethics. ncps.com/find-a-counsellor
• Kensington Square Therapy. Our own practice. We work with children, young people and parents, in person in London, online, and inside schools we partner with. www.kst.ltd

What to look for in a therapist, what a first session is like, and the questions worth asking before you commit, are set out at theparentbook.com/finding-a-therapist

Everything else

The full directory, across every subject, is at theparentbook.com/services. If a number here has changed, please tell us at hello@theparentbook.com and we will correct it.